Thanks for purchase Tonerink brand
compatible HP ink cartridge / toner cartridges from us.
Tonerink brand compatible ink / toner
cartridge produce premium print quality and help customers to save cost.
The genuine cartridges are so expensive,
like extortion! Printer companies are selling printers at next to
cost price, expecting you to buy their cartridges for outrageous prices.
A set of genuine extra-large cartridges sometimes costs more than a
printer.
To prevent customers use premium compatible
cartridge, HP deliberately upgrade the firmware to prevent third-party
cartridge working. Although the behavior was illegal and was fined
by the court, HP continues to protect their “margin”. Please google “HP lawsuit” and you can find that HP was forced to pay the fine or pay extra
cost to settle for this behavior in U.S.A, Canada, British, Europe.
For example:
https://borncity.com/win/2021/03/22/class-action-lawsuit-against-hp-over-blocked-cartridges/
https://www.classlawgroup.com/hp-ink-cartridge-lawsuit/
Frankly speaking, upgrade the firmware does
not give customs any benefit. The only reason HP upgrade the
firmware frequently is to prevent high-quality third-party cartridges.
However, HP upgrades the printer through
WIFI or network automatically (without the customer’s
permission) if the customer does not turn off Auto Upgrade. HP does
not give the customer to downgrade the firmware to use the third-party
cartridges again.
When the printer firmware is (auto)
upgraded, the choices for the customer is only to buy new cartridges or wait
for new version smart chip.
Tonerink does the best to help the customer
to avoid the trouble. But it takes times for the LAB to develop the new
version smart chip for the new firmware and it takes time for shipped the new
version smart chip from the LAB to New Zealand. Besides, there is
extra cost for the postage when the customer returns the cartridge to us for
change the smart chip and for us to ship the cartridges to you.
There is also extra material cost and labor cost for replacing the new version
smart chip.
The best way to prevent all these troubles
and risks is Disable the Auto upgrade for
your printer immediately after you
receive this email.
It is easy to Disable
the Auto upgrade for your printer. Please see the
attached guide or watch the video as the following:
Disable Auto Upgrade of the firmware with HP printer
The hard copy of the email has been sent to
you in the parcel of your cartridge. Please read it carefully and Turn Off the auto upgrade immediately!
Disable Auto Upgrade of the firmware with HP printer
Please be kindly noticed that if the
printer does not disable the auto upgrade, then the cartridge supplied by us
was rejected by the printer, it is not cover by the cartridge warranty.
(In U.S.A or Canada or Europe, customers sue HP to cover the loss)